To add a shared mailbox:Īdding a departmental/shared mailbox will add it to the list below your mailbox in the Outlook WebApp.ġ) In the Mailbox Navigation pane on the left right click on FoldersĢ) Choose Add shared folder from the drop down choicesģ)Enter the name of the mailbox you wish to have added then select Add Managing a departmental/shared email account includes creating automatic replies or changing rules.ġ) To the top right click on your initials and choose Open another mailbox from the drop down menuĢ) Type the Email Account Name into the field and click OpenĤ) Select the gear/settings icon on the top right and choose View All Outlook Settings to change Rules and Automatic Replies. Log onto and choose Outlook from the list of available applications. To Manage a departmental/shared email account, including creating automatic replies or changing rules, you will need to access the mailbox from the Microsoft 365 WebApp.
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